COVID-19 Visitation Update

February 19, 2021


Residents, Families and Partners:

We want to provide you with an update about what is going on in our Community related to COVID.

On February 15, 2021 our local health department deemed our community outbreak free. The health department recommends that until further notice, any visitation should be done in a booth that meets health department guidance.  No visitation may occur in resident rooms or the previously used inside visitation room.

We should have our visitation booth at Cottonwood Manor completed and ready to begin visitation on March 8.  We will start accepting appointments for visits on February 19, 2021. The following guidelines will be in place for these visits:

  • All visits must be scheduled before hand by contacting us.
  • Visitation hours are: 10am-3pm daily.
  • Upon arrival, visitors are to use the front door.
  • Visitors will be screened, offered masks, and directed inside the visitation area. Residents will be assisted to the chapel for each visit.
  • Masks must be worn at all times during the visit.
  • Each visit will be approximately 45 minutes to allow ample time for disinfecting between visits.
  • We also ask when visiting, no more than 2 persons may be in the visitation area at a time due to social distancing.
  • We are allowing one visit per day to be kind to others at this time.

Meanwhile, our staff continues its infection control efforts to help prevent the spread of the virus.

Cottonwood Manor thanks you for your support of the staff caring for your loved ones during this surge in cases in Wisconsin.

Please continue to report any changes in conditions in yourself if you are a resident or your loved one within the Community. As previously advised, if you do feel like you or your resident loved one are experiencing any health changes, we would ask that residents stay in their rooms as much as possible while we obtain COVID testing or any other assistance you may need. The virus has presented in many different forms so any change in condition should be reported.

As always, if you have an immediate concern, please email or call me. Please note that our phone lines are often busy, especially after hours and on weekends.


Kristine Ritzenhein, NHA

Executive Director